Manage patient appointments across WhatsApp and Instagram
Patients reach out on WhatsApp and Instagram to book appointments, ask questions, and reschedule. Unify consolidates every message into one inbox so your front desk can respond quickly and miss nothing.
Problems Unify solves for clinics
Common frustrations that disappear when you centralise patient communication.
Appointment requests across platforms
Patients message on WhatsApp, DM on Instagram, and text on Facebook. Tracking them across three apps while also managing the clinic is exhausting. Unify brings all requests to one screen.
Appointment confirmation takes too long
Patients ask for a "slot with the doctor on Thursday" and you have to check the calendar, reply, confirm, and follow up. Unify's booking detection flags the request immediately so you can confirm in one tap.
Collecting consultation fees is awkward
Asking for payment via UPI over WhatsApp means sharing QR codes and waiting for screenshots. Unify sends a Razorpay payment link directly in chat — patients pay with any method, instantly.
Staff spend time on repetitive queries
"What are the doctor's timings?" "Does the clinic accept insurance?" "Is there parking?" Set up Quick Replies for these and let your front desk handle real patient needs instead.
How it works for your clinic
From patient inquiry to confirmed appointment in minutes.
Connect your channels
Link your clinic's WhatsApp Business number and Instagram profile. All patient messages from both platforms appear in one inbox.
Manage appointments without chaos
Appointment requests are automatically detected. Confirm them, check for time conflicts, and send a reply — all without switching between apps or paper logs.
Collect fees and reduce no-shows
Send a Razorpay payment link in the WhatsApp conversation for advance consultation fees. Paid patients are far less likely to skip their appointment.
What clinics get with Unify Pro
- WhatsApp + Instagram in one inbox
- AI reply suggestions for common queries
- One-tap appointment confirmation
- Razorpay payment links for consultation fees
- Quick replies for timings and directions
- Patient profiles with appointment history
- Prescription and document sharing
- Multiple front desk staff in one account
Ready to simplify your clinic's patient communication?
Start free with WhatsApp. Upgrade to Pro to add Instagram and AI-assisted replies.
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